Features
Everything for the daily work – from the first issue to the whole team.
Issues, board, releases, time and docs – for your team and your AI agents like Claude. Fast, clear and the same in every project.
AI & MCP · built for AI
Your AI agents work like your team – Claude, Cursor or an agent of your own.
The MCP server runs on the same layer as the web app and the REST API. An assistant sees what you see, may change what you may change, and leaves the same history. Open MCP with OAuth – Claude is our reference, every MCP-capable agent is welcome.
- Your permissions, nothing more. The assistant acts as the signed-in user. Each app asks for consent and gets only the scopes you grant (read, write, admin). Revoke it any time under Connected Apps.
- Every change is traceable and can be undone. History reads “Chris via Claude changed Status from To Do to In Progress”. Deletes through MCP go to the trash and come back with one call.
- Made for language models. Tools take issue keys like WEB-42 and people by name or email, never internal IDs. Results come back as short Markdown plus structured JSON, paged, so answers stay fast and cheap in tokens.
- Bulk work in one step. Turn a spec into an epic with 30 stories, or close every reviewed bug in a release: up to 50 issues per call, with a result for each one.
- Agents with their own role. Give each coding agent and script its own persona with a name and permissions. Your customers see the person responsible, not the AI.
Connected in a minute
With any MCP-capable agent: in claude.ai or Claude Desktop as a connector, in Claude Code with one command, in Cursor with an entry in mcp.json, in any other MCP client with the address.
In claude.ai or Claude Desktop, add IT4S in the settings under connectors as a custom connector with this address. You sign in once and confirm the scopes.
One command in your terminal. Claude Code opens the browser for sign-in.
One entry in ~/.cursor/mcp.json, then click Connect in Cursor. Cursor opens the browser for sign-in.
Coding agents in your IDE and other MCP clients connect over Streamable HTTP with OAuth 2.1 (discovery, PKCE, dynamic client registration), or with a personal access token for scripts and CI.
No account: connect your agent to the public demo workspace (read-only, example data). Demo without an account →
Built-in AI features such as summaries, project briefings and release scope suggestions are optional, off by default, and run with your workspace’s own Anthropic key.
Every agent with a name and permissions
Under Connected Apps admins see every connection: which app, which agent, who owns it, what it may do and when it last worked. One click revokes access. Your customers see the person responsible, not the AI.
Your team just got more members – each with its own permissions.
People and agents work on one board at the same time. Every agent has its own persona with a name and permissions – what it may not do, IT4S refuses. Every change is in the history, with the person and the way.
50+ tools, covering everything a team member does
Every tool, with the same validation and permissions as the web app.
Issues13
search_issues · get_issue · create_issue · create_issues · update_issue …
- search_issues
- get_issue
- create_issue
- create_issues
- update_issue
- bulk_update_issues
- transition_issue
- link_issues
- unlink_issues
- check_item
- watch_issue
- delete_issue
- restore_issue
Board & releases10
my_work · my_dashboard · get_board · move_issue · list_releases …
- my_work
- my_dashboard
- get_board
- move_issue
- list_releases
- create_release
- update_release
- set_release_issues
- release_candidates
- suggest_release_scope
Projects & people18
whoami · list_projects · get_project · create_project · update_project …
- whoami
- list_projects
- get_project
- create_project
- update_project
- list_users
- set_project_member
- remove_project_member
- list_components
- list_project_groups
- list_tags
- get_settings_status
- list_webhooks
- create_webhook
- update_webhook
- delete_webhook
- list_webhook_deliveries
- test_webhook
Docs7
list_docs · get_doc · search_docs · create_doc · update_doc …
- list_docs
- get_doc
- search_docs
- create_doc
- update_doc
- delete_doc
- restore_doc
Comments, files & code11
add_comment · list_comments · update_comment · delete_comment · create_upload_link …
- add_comment
- list_comments
- update_comment
- delete_comment
- create_upload_link
- upload_attachment
- get_attachment
- add_design
- remove_design
- link_code
- unlink_code
Time & reports4
log_work · get_time_report · get_estimate_report · activity_feed
- log_work
- get_time_report
- get_estimate_report
- activity_feed
Ready-made flows – one sentence is enough
Plan WEB-80 from this spec.
The agent breaks the epic into stories and sub-tasks with estimates and creates them in one go once you agree.
Triage the new bugs in WEB.
The agent lists bugs without priority or assignee, proposes values for each, and updates them after you confirm.
Implement WEB-87.
The agent reads the issue, its plan and comments, works in the code and reports progress on the issue.
Log my day.
The agent puts together what you worked on today and logs the time on the right issues.
What happened since yesterday?
A short stand-up summary: done, in progress, blocked.
Write the release notes for 2.6.
Release notes from the release’s issues, for you to check and save.
Issues
Clear hierarchy. Clear pages.
Epics hold stories, tasks and bugs; those hold sub-tasks. Every issue page starts with an overview: what changed since your last visit and what is waiting for you.
- Keys like WEB-87, Markdown, tags, priorities and due dates
- Story points or time estimates – chosen per project
- Mark comments as a decision, question, blocker or action item; open questions stay visible
- Parent issues close by themselves once all children are done
- Components with their own releases, project groups for shared reports
- History with person and channel, a trash for deleted items
- On your phone too: its own layout with bottom navigation, cards instead of tables and time in three taps
Board
One board for all projects.
Drag cards between Backlog, To Do, In Progress, In Review and Done. Filter by project, release or person. Everyone sees changes right away.
Search & lists
Finding things without a query language.
Filter chips instead of JQL. The quick search covers titles, text and comments with AND, OR and NOT – matches show up in the preview at once. And / jumps from anywhere to any issue, page or setting.
- Columns you choose, sorting, tree view
- Save filters as views
- Bulk edit for many issues at once
- CSV export of every list
- Or just ask your AI agent: “Which bugs have been open since Monday?”
New in 2.8 · Project briefing
Understand a project in two minutes.
The briefing sums up what a project is about, where it stands and what comes next – with links to every issue it mentions. The same for everyone or “For me”, for a period you choose.
- Notices when the briefing is out of date
- Only from data you may see
- Optional, with your workspace’s own Anthropic key
Releases
Releases that close cleanly.
Plan a version, see what is open, release. IT4S points out unfinished issues instead of moving them quietly – and drafts the release notes.
Time & estimates
From estimate to quote.
Log work as “1h 30m”, keep remaining estimates up to date. The estimate report calculates with an hourly rate and a buffer – as the basis for your quote.
Time tracking with jidAI: export in Clockify’s format, an API to reconcile without double entries, and webhooks for every worklog.
Documentation & collaboration
The docs sit next to the work.
Markdown pages per project or release, nested. Issue keys become links, every issue lists the pages that mention it. Your customers see public pages too.
- See who has an issue or page open or is editing it
- Drafts are saved automatically, nothing gets lost
- Confluence spaces move over as docs
Customers & roles
Your customers on board.
The Customer role only sees the projects you invite them to, and only public comments and docs. Viewers read along for free. What customers and members may do, you decide under Permissions.
| May … | Admin | Member | Customer | Viewer |
|---|---|---|---|---|
| Read issues | ✓ | ✓ | ✓ in their projects | ✓ |
| Create issues & comment | ✓ | ✓ | Bugs and stories, adjustable | – |
| Log time | ✓ | ✓ | adjustable | – |
| Manage projects & people | ✓ | – | – | – |
| Cost | User | User | User | free |
Integrations
Fits into your toolbox.
GitHub
Pull requests, branches and commits on the issue. A PR sets the status. Links to GitLab and Bitbucket are recognised.
Webhooks New
Signed, with filters by tag and issue type – and manageable through MCP.
REST API
OpenAPI documentation and personal access tokens.
Jira & Confluence New
Import with keys – also into an existing project with rewritten keys.
jidAI & Clockify format
Export time and reconcile without double entries.
Daily digest New
One email in the morning instead of one per change.
Security & data
Your workspace, your data.
EU hosting
Google Cloud in Frankfurt, run by Silvertip in Austria. Workspaces are kept apart in the database.
Secure sign-in
Two-factor codes or Google, can be enforced. Verify your domain and let colleagues join without an invitation.
Backups & export
Nightly backups with one-click restore, full export any time.
Your own address
yourcompany.it4s.at, light and dark, English and German.
All features on every plan.
On the free plan too: MCP, Jira import and everything on this page.